NHS Compact

Many thanks for attending one of the recent roadshows to co-create the new NHS Leadership Compact. We had hundreds of people engage with us face to face and via lots of virtual methods. The message was very clear that this had to be simple and to the point, saying what we want to see and what we don’t in terms of leadership behaviour. 

What you see here is the result of all your feedback. Whilst the  format is not finalised, it is envisaged that it will be a single page with click-through elements to the behavioural indicators that sit underneath. 

The words have been refined many times including with subject matter experts, but we want to make sure the message is really engaging so please help us do this. 

Please leave your comments below. The ‘How to Guide’ is not yet completed so any further ideas for what would be helpful to include here would be very helpful.

Our NHS Way Leadership Compact – DRAFT

Leadership: Our NHS Way How to guide

5 thoughts on “NHS Compact

  1. Thanks for sight of this document. There is nothing within it that I would disagree with. It raises for me two questions – practical application and consistency. We have implemented here a few months ago a code of conduct for managers and leaders. The compact would not replace it as it too philosophical, but could supplement it. Consistency speaks to whether arms length bodies in particular will ensure behaviour reflects this compact. I am sure I won’t be the first to offer a view that that will need a determined change in some aspects.

  2. I welcome the compact and the huge amount of stakeholder input to create something tangible.
    my hope is this will be adopted at all levels and be taken onboard by all parties. we need to make sure this iis embedded in our programmes and values and behaviours at all levels. Staff need the skills to be ale to challenge in a coaching style those who do not behave in this way .

  3. I have been involved in some of the feedback events and grateful for the opportunity here. The content of the ‘find out more’ slides I think works well. Is clear, and to the point and would support these. I am however less supportive of some of the content on the intro slide – personally ‘our nhs way’ doesn’t work for me and feels grammatically incorrect. The nhs way far better in my own view or even nhs leadership – our way. It sits clumsily. May just be me.

    I do believe and have previously fedback any compact should be for everyone and all nhs staff rather than leaders. Whilst we would recognise all and anyone can be a leader there is a risk this will be seen as only for those in mgt or senior positions

    More fundamentally I feel very strongly that the end para on the intro slide dispels all of the good intent by coming across as very done to and that national organisations are separate from those subject to the compact – reference to direction and non delivery is simply not helpful in this context. Am happy to talk more about this as it actually undermines (for me) all of the good in the draft compact and I genuinely believe will not help it land well

  4. Like the 1 page infographic. Agree with some of the other comments that we need to be clear how this works for everyone not just capital L leaders. I think it is a bit wordy in places and there is some language that could possibly be softened so it feels less like a set of instructions and more an agreed compact. I would also like to see something about ‘we all make mistakes’, ‘when things go wrong as they sometimes will..’ which gives people a way back from the brink. Otherwise I think we risk destroying someone because they, say, shout at someone on one occasion when under extreme pressure. We need to avoid creating a world where front line people who perhaps take on too much or are overloaded are penalised whilst those who work in much less pressured, more predictable environments criticise their lack of resilience.

  5. I have a few thoughts to share….
    I’m really excited about the new Leadership Compact and completely agree it needs to start at the top with our senior leaders and begin to cascade through our organisations.

    We need to consider how this plays into the Talent Management arena, bearing in mind many of us are pilots of the TM diagnostic tool and there are lots of opportunities to embed the Compact there. Also using the Healthcare Leadership Model and strongly linking the compact there when we have many new and emerging leaders accessing this through the leadership programmes.
    The one thing that struck me reading the compact was that it is framed around the ‘we’. It may be worth considering the personal conviction and accountability of an ‘I’ and the strength of commitment it brings if I personally pledge to be….
    I also like the idea of a what we expect to see, what we don’t expect to see and what we would love (over and above expectations) to see in regards to behaviours to help channel behaviours rather than a mix and match approach.
    Thank you for providing the opportunity to be involved. I look forward to seeing this progress!